Returns Policy

1. Eligibility for Returns

We want you to love your Modofo product. If you are not fully satisfied, you may request a return or exchange within 28 days of receiving your order, provided the item meets the following conditions:

Item must be unused, unwashed, and in its original packaging.
Proof of purchase (order number or receipt) is required.
Customized or clearance items are not eligible for return unless defective.

2. Damaged or Defective Items

If you receive a defective or damaged product, please contact us within 7 days of delivery. Email us at modofo.official@gmail.com with your order number, photos of the damage, and we will arrange a replacement or refund at no additional cost.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., defective or wrong item shipped).