Frequently Asked Questions
Find quick answers about Modofo water bottles, cleaning, shipping, and support.
Product
Our bottles are made of food-grade stainless steel / Tritan / BPA-free materials, compliant with international safety standards.
Yes. With double-wall vacuum insulation, drinks stay hot up to 12 hours, cold up to 24 hours.
Cleaning & Maintenance
Some bottles are dishwasher safe, but we recommend hand washing to extend the lifespan.
We recommend removing and cleaning the lid and silicone ring regularly, and keeping them dry to avoid bacteria.
Shipping & Orders
Malaysia orders: 2–5 business days. International: 5–14 business days.
Yes, if there are quality issues, please contact us within 7 days for return or exchange support.
After-Sales & Support
Yes, Modofo provides a 3-Year limited warranty covering manufacturing defects (excluding accidental damage).
Email: info@modofo.net